Shipping policy

Processing Time:
Orders are typically processed within 1–5 business days. Please note that during busy periods or for certain products, processing may take slightly longer.

Dispatch Locations:
Orders may be dispatched from the United Kingdom or from other locations depending on product availability. The dispatch location will not affect the total cost of your order.

Shipping Methods & Delivery Times:
We use a variety of economical shipping methods, which may include tracked or untracked services, second-class mail, or other standard carriers. Delivery times vary depending on the method chosen and your location:

• UK: 2–10 business days

• International: 5–20 business days (or longer depending on local postal services)

Please note that these are estimates only. Delays may occur due to carrier issues, customs, or other circumstances outside of our control.

Import Duties & Taxes:
International customers may be responsible for paying import duties, taxes, or customs fees imposed by their country. We cannot influence or cover these charges.

Lost or Damaged Packages:
Once your order has been dispatched, the risk passes to the carrier. We cannot guarantee delivery times or be responsible for lost or delayed packages. For items that arrive defective, please refer to our Refund Policy.

Tracking:
If a tracked shipping method is used, a tracking number will be provided once your order ships.

Note:
We do our best to ensure your order arrives promptly and in good condition, but please understand that shipping is ultimately outside our control.